Refund Policy

Last updated: July 2026

This Refund Policy explains how refunds are handled for subscriptions and purchases made through Sadhana AI ("we", "our", or "us").

Subscription Billing

Subscriptions are billed in advance and renew automatically unless cancelled.

You may cancel your subscription at any time through the customer portal or by contacting our support team.

After cancellation, your paid features will remain available until the end of your current billing period. No future subscription charges will be made after cancellation.

Refunds

If you are not satisfied with your purchase, you may request a full refund within 14 days of the original purchase date by contacting our support team.

This 14-day refund period applies without conditions or exceptions.

Once your refund has been approved, the payment will be returned to the original payment method used during checkout.

Processing times depend on your bank or card issuer.

After the Refund Period

After the 14-day refund period has expired, subscription payments become non-refundable.

You may still cancel your subscription at any time to prevent future renewals. Your subscription will remain active until the end of your current billing period.

Duplicate Charges and Billing Errors

Duplicate charges or billing errors will always be refunded.

If you believe you have been charged incorrectly, please contact our support team as soon as possible.

How to Request a Refund

To request a refund, please contact us at: support@sadhanaai.app

Please include:

  • the email address used for your purchase
  • your order reference (if available)
  • a brief description of the issue

If your payment was processed through Paddle, you may also manage your purchase through the Paddle customer portal using the email address associated with your order.

Contact

If you have any questions regarding this Refund Policy, please contact us at: support@sadhanaai.app